MARINI Trust Center

In the Trust Center, you will find key information and further links relating to data protection, data security, and compliance at MARINI. We rely on clear governance, documented controls, and regular reviews to ensure reliable and secure platform operation. We will be happy to provide you with detailed information on request, and we are always available to answer any questions or comments you may have.

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Maximum security and stability

Business critical data deserves maximum reliability. At MARINI, security is not an add on, it is our standard. Our security architecture at a glance:

  • GDPR and nFADP compliant and legally secured
  • ISO 27001 certified data centers
  • Multiple daily backups across multiple locations
  • Incident response and recovery plans
  • Continuous monitoring and dedicated tech support

This keeps your central data infrastructure stable, protected, and scalable at all times. Together we find the right integration and tailor it precisely to your requirements.

Monitoring

We continuously monitor our servers so that irregularities are detected and corrected as quickly as possible. You can view the general status of our servers. This way you can exclude the possibility that our systems are down.

  • Continuous monitoring
  • System status can be viewed at any time
  • Fast reaction through early detection

Incident Reporting

We take every incident – even suspected incidents – very seriously and investigate them thoroughly. Data integrity and availability have the highest priority, as they are the foundation of your business operations.

  • Incidents are thoroughly investigated
  • In case of suspicion, report the incident without complications
  • CIRT Team

Data protection

Our platform is fully DSGVO-compliant. The HubEngine does not store any personal data. The DataEngine – as a data layer – does store data. Here, we take special care to ensure that all requirements of the GDPR are met – such as rights management to regulate access to the data.

  • Integration platform completely in Germany
  • DSGVO and nFADP compliant
  • Annual training and recertification

Compliance

In order to meet all relevant compliance requirements, we have developed detailed Technical Organisational Measures (TOMs) and conclude an Data Processing Agreement (AV Contract) with all our clients. These documents are part of our contracts as standard.

  • TOMs and AV contract
  • Annual audit
  • Individual compliance requirements

Data centres

The entire infrastructure of our platform is operated on German data centres. All data that we should store from you is therefore stored exclusively on German servers and does not leave the German borders. This also means that the strict German and European data protection guidelines are met.

  • ISO 27001 certified
  • Locations exclusively in Germany
  • Encrypted backups

Backups

Your data is backed up daily. The period for which we keep your backups depends on the tariff you choose. Your backups are not stored in the same data centre as your data. This way, even if the data centre is physically destroyed (by fire, etc.), we guarantee that all your data can be fully restored.

  • Daily backup
  • Encrypted backups
  • Individual storage periods possible

Incident Response

To ensure the robust and secure operation of your platform, we have developed a detailed Incident Response Plan (IRP) in accordance with international standards. In the event of an incident that critically endangers the operation of the platform, our measures are laid down in writing. These are then strictly followed.

  • Continuous monitoring
  • Structured processes
  • Annual audit

Incident Recovery

In the event of an incident, our Incident Recovery Plan sets out the policies and procedures for recovering our IT systems in the event of a disaster. Our mission is to ensure maximum uptime of information systems,
data integrity and availability, and business continuity.

  • Annual audit
  • Minimal downtime
  • Defined and audited procedures

Consulting

When planning and setting up integrated platforms, you can optionally make use of our consulting service to optimally fulfil your individual compliance and data protection requirements.

  • Special industry knowledge
  • Individual compliance requirements
  • Professional data protection concepts

Support

Our support is always open to answer your questions. We advise you on all questions regarding your platform – whether you have questions about current configurations or processes or would like to expand your platform. Support is only available to existing customers. Send support ticket

  • Support for existing customers
  • Questions about the platform
  • Questions about operation

secure, high-performing, scalable, and privacy-compliant

With MARINI, we use a reliable interface between our existing ERP system and HubSpot. The data exchange works seamlessly and delivers tangible added value in our day-to-day operations. We are particularly impressed by the platform’s clear structure as well as the direct and straightforward communication with the support team.

Bild von Shane Bauser, Performance Marketing Manager
Shane Bauser
Performance Marketing Manager
Alber GmbH

With MARINI’s integration solutions, we eliminate customer data silos and orchestrate marketing automation campaigns seamlessly across systems.

Holger Weser
Holger Weser
Managing Director Flymint GmbH
Flymint GmbH

For the digital marketing of our dairy products, we successfully leverage the high-performance, flexible, and sustainable MARINI integration platform.

Matthias Glauser
Matthias Glauser
Head of Digital Marketing & Media, Swissmilk
Swissmilk