In the demanding world of Data Intelligence, uncompromising support often makes the difference. At MARINI, the customer is at the center, and our commitment to quality is evident in every support we offer.
Success through excellent support
All-in-One Support
Technical Excellence
- User and Technical Support
always available as an integral part of MARINI - Response Time
We are immediately there for you with critical questions or problems - International
available worldwide in English and German - Quality Promise
Top performance in data integration and Data Intelligence
Economic Value
- Reliability
professional and cost-effective solutions - Platform Expertise
optimal business solutions - Predictability
stable and calculable operating costs - Scalability
Quality that grows with your company
Add-Ons for special requirements
Key-Account Service
Our Key Account Team provides specialized support for extensive applications with user interfaces, including training, onboarding, and customizations.
- Quick Responses
within one business day - Personal Expertise
contacts who know your system - User Onboarding
a successful start for everyone - Flexibility
projects easily achievable directly through support - Regular Coordination
Jour Fixe up to once per quarter.
Developer Service
The Developer Service Team provides reliable support for demanding projects, especially for tailor-made solutions and in-house developments.
- Quick Responses
within one business day - Developer Support
Assistance for custom code and servers - Proactive
Technical service that anticipates needs - Custom Solutions
Projects flexibly achievable through support - Test Environment
Sandbox for risk-free developments
Leading SMEs, corporations and institutions already trust in MARINI.
