You don’t need to install any plugins or components in your connected systems.
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Integrate SugarCRM into your existing system landscape. Synchronize data from peripheral systems into your centralized platform or orchestrate it between your systems to gain a 360-degree view of your customers. Integrate all SugarCRM modules unlimited and faster.
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The development of further integrations is no problem and can be realised quickly.
Details of the full feature list can be found under the HubEngine and DataEngine components. Information about the integration technologies, the bookable data packages and the Professional Services are documented under the Platform.
A very simple but effective integration example for your SugarCRM system is to integrate it with your ERP system, in this case we will use SAP S/4HANA. From the ERP system the contracts are synchronized into the CRM system and brought together with the contacts. Consequently, the data quality of the contacts in the CRM system increases.
This gives sales more information for successful cross-selling and up-selling to existing customers. In a 2020 survey by HubSpot, 60% of marketers responded that their cost of customer acquisition had increased in the last three years. This shows how important it is from a business perspective to tap into the potential of existing customers.
A commonly used integration is from the open-source marketing automation application Mautic to SugarCRM’s CRM system. Collected leads through Mautic can be tagged with interests, as any fields can be created in Mautic. Leads can receive tailored and automated email campaigns based on their interests. This allows the lead to be nurtured and its interest to be increased. By integrating the CRM system with Mautic, the sales department has an overview of the different leads, their interests and their development status at any time.
Estimates suggest that sales spend about 2/3 of their available time on non-revenue generating activities -like gathering data. By integrating your marketing automation with your CRM and the associated automation of lead nurturing, sales has more time to focus on what really matters – selling.
You can integrate all SugarCRM modules, as long as they are accessible via the API of your SugarCRM system. This also includes custom modules in your system. In the HubEngine, you simply select the appropriate module in the adapter configuration.
Primarily, you need at least the HubEngine for your integration. Depending on your requirements, it may make sense to add the DataEngine as another component. This becomes necessary if you want to orchestrate, transform or store data as in a centralized or distributed platform. Of course, you can also add the DataEngine to your platform in a second step.
You can easily connect your SugarCRM system via the user interface of the HubEngine. Here you will learn step by step how this works. You can find more useful tips, articles and tutorials about the HubEngine in the Help Center.
Just contact our sales team. You can access the form here. Our sales team will clarify the exact requirements with you, answer all important technical questions and advise you on which Professional Service is most suitable for you. For example, a planning project would make sense if you are not yet able to define the exact requirements. If you want to be consulted holistically over a longer period of time, a consulting contract seems to make the most sense. However, single individual implementation projects are also possible.
The price of your integration solution depends on several factors. On the one hand, it depends on the components booked, and on the use of the platform. We transparently price the use of the platform. You only pay as much as you use (i.e. synchronize or store). You can get a quote for your integration from our sales department. Just ask for it. However, please keep in mind that without the exact specific technical requirements, no quote can be provided. Then our sales department can only give you a non-binding estimate based on our experience.