Outbound Email

Setting up an outbound email mailbox is essential for sending automated system emails. Follow these steps to configure it:

Step 1: Open the Admin Area

  • Navigate to the Admin area from the top menu of your application to begin the setup.

Step 2: Select Outbound Email Menu Item

  • In the Admin area, under the Email menu, you will find the option Outbound Email. Click on it to proceed.

Step 3: Create a New Outbound Email Account

  • Within the Outbound Email page, select New Group Outbound Email Account from the left-hand navigation.

Step 4: Assign a Unique Account Name

  • Provide a unique and meaningful name for the new email account. This will help you easily identify the account later.

Step 5: Enter Connection Details

  • Enter the connection details provided by your email provider. These details are necessary for setting up the account.

Step 6: Set Default Sender and Reply Information

  • Enter default values for the sender address and name. Optionally, you can also set a reply-to address and name.

Step 7: Test the Connection

  • To ensure that the details entered are correct, test the connection by clicking the “Send Test Email” button.

Step 8: Save

  • Once all the data is successfully tested and confirmed to be correct, click Save to finalize the mailbox setup.

Additional Information:

  • OAuth Authentication: If your mailbox requires authentication via OAuth, you must first set up an External OAuth Connection. For more information, refer to this article: External OAuth Connections

Note:

  • The DataEngine is ideal for sending targeted event-based emails. For more complex email campaigns, it is recommended to use a dedicated tool, such as a marketing automation tool.

Follow these steps to successfully set up your outbound email mailbox and send automated emails efficiently.

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