To successfully connect to your email inbox, you need an External OAuth Connection. This connection is used to generate the token required for actual communication with the inbox. With the External OAuth Connection, the token is automatically retrieved once the connection is stored in the inbox.
To set up this connection, an External OAuth Provider must already be configured. For more information, refer to the following link: Setting Up an External OAuth Provider.
Step 1: Navigate to the Admin Area
- Use the top-right navigation to access the Admin Area.
- Click on “Email” and open the “External OAuth Connections” menu item.
Step 2: Create a New OAuth Connection
- Select “New Group OAuth Connection” to get to the creating menu.
Step 3: Assign a Meaningful Name
- Give the connection a unique and meaningful name, such as the email address of the inbox. This makes it easy to identify the correct connection later.
Step 4: Select the Appropriate Provider
- Select the provider you previously configured under “External OAuth Provider” for this inbox.
Step 5: Perform the Authentication
- Click the “Authenticate” button to perform the authentication.
Step 6: Complete the Setup
- The data generated afterward does not require further adjustments, and the connection can be saved directly.
By setting this up, you ensure a seamless connection to your inbox and that the necessary tokens are retrieved automatically. For further questions or issues, our support team is always available to assist you!
For more information about setting up an inbound mailbox, check out the following article in our Help Center: Create new inbound email