Welcome! We are pleased that you want to use the DataEngine. Before you can start, you need to log in. In this article, you will find a step-by-step guide that clearly and simply explains the login process:
Step 1: Admin Adds You as a User
Before you can log in, an administrator of your organization must add you as a user. Once this has been done, you will receive an email with important login information.
Email with Login Information
The email contains the following:
- the instance URL
- your username
- your password
Step 2: Access the Instance URL
Open your preferred web browser and enter the instance URL from the email into the address bar. Then press the Enter key to load the page.
Step 3: Enter Your Login Information
On the login page, you will see an input form. Enter your login credentials here:
- Username: Enter the username you received in the email.
- Password: Enter your password.
Then click on the “Login” button.
Step 4: Enter the Verification Code
For your security, we use multi-factor authentication (MFA). After you click on “Login,” a verification code will be sent to the email address associated with your user account.
Email with Verification Code
- Open your email inbox.
- Look for the email with the subject line “Verification Code”.
- Copy the code from the email.
Step 5: Verify the Code
- Return to the login page.
- Enter the code into the designated field.
Now click on the “Verify” button.
Step 6: Successful Login
If the code is correct, you will be logged into the DataEngine and can now use all the functions of the DataEngine that are enabled for your user.
Optional: Change Your Password
It is possible that you do not need to change your password upon first login. Nevertheless, it is good practice and can contribute to your security. Most organizations have specific guidelines for password management. We recommend that you ask your system administrator about the current password management policies. There you will find out whether and according to which guidelines you should change your password.
Summary
- Wait until an admin adds you and sends you the email with login information.
- Open the instance URL in your browser.
- Enter your username and password and click “Login.”
- Retrieve the verification code from your email inbox.
- Enter the code and click “Verify.”
- Optionally change your password according to your organization’s policies.
Recurring Login
When you want to log in to DataEngine again, you can choose between different authentication methods.
For more information on setting up the various MFA methods, click here.
Login with Username and Password
Step 1: Opening the Login Form in the Web Browser
- Navigate to the instance URL in your web browser.
- Enter your username and password in the respective fields and click “Login.”
Step 2: Entering the Authentication CodeAuthentifizierungs-Codes
For your security, we use Multi-Factor Authentication (MFA). After entering your username and password, you will be prompted to enter an authentication code. You have two options:
1. Authenticator App:
- Open your Authenticator App (e.g., Google Authenticator or Microsoft Authenticator).
- Enter the code displayed in the app into the corresponding field.
2. Email Method:
- Open your email inbox.
- Look for the email with the “Verification Code.”
- Copy the code from the email and enter it into the corresponding field.
Click “Verify” to proceed.
Login with Passkey
Step 1: Click on the “Passkey” Icon
- Navigate to the instance URL in your web browser and click on the “Passkey” icon (in older versions it is located right to the login button).
- The authentication will now be carried out using the stored passkey. Follow the on-screen instructions to complete the process.
Summary
-
When using a username and password: Enter the required information and follow the instructions to input the verification code.
-
When using a passkey: Follow the corresponding steps for authentication.
If you encounter any problems or have questions, do not hesitate to contact our support team. We are here to help you!